Privacy Policy

Last Updated: April 29, 2026

At Fenco, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Fenco when you use our website and services related to pool fence repair.

1. Information We Collect

We collect information you provide directly to us. For example, we collect information when you:

  • Fill out a contact form or request a consultation (name, email address, phone number, physical address, details of your repair needs).
  • Communicate with us via email, phone, or other channels.

We may also collect certain information automatically when you visit our website, including:

  • Log Information: Your IP address, browser type, operating system, referral URLs, pages viewed, and access times.
  • Device Information: Information about the device you use to access our services, including hardware model, operating system and version, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services, including processing your service requests and consultations.
  • Communicate with you about your inquiries, appointments, and service updates.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Monitor and analyze trends, usage, and activities in connection with our services to enhance user experience.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Fenco and others.

3. Sharing of Information

We do not share your personal information with third parties except as described in this policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, scheduling software).
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Fenco or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With your consent or at your direction.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.

5. Your Choices

  • Account Information: You may update or correct your contact information at any time by contacting us directly.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
  • Promotional Communications: You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us.

6. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +1 (206) 555-0178

Address: 4567 Lakeview Drive, Seattle, WA 98101